Frequently Asked Questions


Where can I buy Softalk products?

You can purchase our products through our wholesalers, distributors or dealers. Please contact our customer service department for availability and a location near your residence.

What are the dimensions of the shoulder rests?
The dimensions of our shoulder rests and many other products are now listed on the product pages of our website.

How are the shoulder rests applied to the phone?
Our shoulder rests feature an adhesive mounting strip. It is recommended that the phone surface first be cleaned with an alcohol wipe before applying the shoulder rest.

Which shoulder rest will work best for my phone?
The Softalk, Softalk II and Phonerest are meant standard telephones with curved or slightly curved receivers. The Mini Softalks are designed for cordless or flat-back phones.

Are the lengths listed for the coil cords extended or retracted measurements?
The lengths listed on the website for coil cords represent the maximum reach of a fully extended cord.

What is the difference between the Twisstop and the Detangler?
The Twisstop offers a flush, discreet look to match your phone's styling. The Detangler is meant for phones with a recessed jack at the base of the handset.

Do your shoulder rests contain latex or any other allergenic materials?
If you have concerns about certain plastics used in our products, we encourage you to view our material safety datasheets.